Worldwide shipping is free. All International deliveries over $NZ150 are made using an Express Courier service. Packages with a value up to NZ$150 will be shipped using an International Airmail service. Express Courier Packages are tracked. Please visit our 'Shipping Information' page for delivery times to your country. Under some circumstances we are happy to accept an item back for a replacement or refund. Please visit our 'Returns' page for specific information about this.